Welcome to the Stratmoor Hills Fire Department
The Stratmoor Hills Volunteer Fire Department is an all-risk emergency service organization; we respond to all types of fire related emergencies, medical emergencies and special situational responses, including hazardous materials.
Stratmoor Hills Volunteer Fire Station is manned 24-hours a day, 7 days a week, 365 days a year.
We are currently updating our website to make it more user friendly! Please be patient with us while we make some exciting changes!
Fire Station Quick Facts:
- Firefighter / EMTs are on duty 24 hours/day
- You are not charged if they are called to your home to assist you
- SHVFD does not transport to hospital – you choose method of transport
- Will check blood pressure or vitals anytime at the Fire Station located on B Street, unless you are unable to come down here, we can and will come to your house.
- Neighbors may visit the fire station anytime between 8 am and 8 pm – come down and have a cup of coffee, visit the firefighters, take a tour or come watch trainings on Thursday nights starting at 7:00 and some Saturdays.
- Firefighters can come to your house to check your smoke and/or carbon monoxide alarm.
Even though someone is always here, if you have an emergency – Dial 9-1-1
Calling 9-1-1 vs. calling the Stratmoor Hills Fire Station
If you live in the Stratmoor Hills fire Protection District, there are times when you should call 911 and there are times you should call the fire station directly.
When to call 9-1-1
In an Emergency – when you believe that IMMEDIATE RESPONSE of the police, a fire truck, or an ambulance is
Some examples of when to call 9-1-1
- When you see fire or smoke.
- When there is a vehicle crash.
- When you or someone with you is in danger.
- When you see a crime is being committed or has just occurred.
- When you believe that an ambulance is needed because someone is hurt or sick.
When you should call the fire station directly at 719-576-1200
- When you need a copy of a fire or medical report.
- When you have questions about the fire code, fire bans and fire restrictions.
- When you need assistance changing a battery in a smoke or CO alarm.
- When you have a general question about fire / EMS services.
- When you need to report a burning violation, such as someone burning a pile of trash in a back yard.
If you call 9-1-1:
- Stay calm and answer the dispatcher’s questions- he/she will tell you what to do until emergency personnel arrive.
- If possible put pets away – this is for safety of pets as well as emergency personnel.
- Injuries most often result from slips, trips, and falls over “stuff” out of place or in the way in your own home – ensure you have a safe pathway and uncluttered home.
- Inform the 9-1-1 dispatcher if you have a “Knox Box” attached to your home – this allows the Fire Department to get into your home if you are unable to answer the door, not home for a structure fire / smoke detector sounding etc. If you are interested in knowing more about the Knox Box, please call the Fire Station Monday – Friday 8:00 am – 5:00 pm.
- Ensure that your address is clearly visible from the street and there is good lighting (at night) for the Firefighters and ambulance to find your home. This can be done for little cost but makes a big difference in the middle of the night when we can’t find your house.
- It is common for people to wait too long to ask for help – delay in calling for help can make matters worse. For instance, a person got injured – but sat up all night in pain before calling for help at 6 am. They could have called much sooner and had a restful night!